Regular upkeep, maintenance and service are the basis for the operational readiness of the firefighting vehicles and firefighting equipment. The Rosenbauer service packages make regular controls and maintenance easy and efficient. Competent service technicians see to the time-saving and prompt implementation of incidental service tasks.
Impresses with
- Service know-how with original Rosenbauer technology
- Competent service technicians
- Modern workshop infrastructure
- Worldwide service partner network
- Remote diagnostics via service4fire
SERVICE AGREEMENTS AND SERVICE CONTRACTS
For high availability of your vehicles and equipment
- Service agreements: You will be reminded of the next service date based on the specified/agreed service intervals – you decide.
- Service contracts: All service activities are carried out with guaranteed availability.
The benefits of a service partnership
- Extended warranty
- Reduced replacement parts prices
- High availability
- Original Rosenbauer and Metz spare parts
- Predictable costs
- etc.
Rosenbauer will be happy to put together an individual service package for you.
REPAIRS
- If possible, our mobile Rosenbauer service technicians will perform necessary repairs to your vehicles and equipment at your location.
- The modern Rosenbauer and Metz workshops are available for more extensive repairs.
- Furthermore, a large worldwide network of partner workshops ensures comprehensive support. Rosenbauer partners are actively trained and use only Rosenbauer and Metz original replacement parts.
REFURBISHMENT/UPGRADE – FROM OLD TO NEW
Years of demanding use of the equipment leave their mark on the paint and bodywork. Rosenbauer conducts a wide range of refurbishment work on vehicles and
equipment:
- High-performance emergency vehicles are updated with new and advanced firefighting components commensurate with state-of-the-art technology.
- Modernization and general refurbishment by the technology leader
- Retrofitting foam proportioning systems
- Exchange/upgrade of extinguishing components (monitors, pumps, etc.)
- General refurbishment of superstructures, chassis and aerials, including after accidents
Upon request, Rosenbauer will also assist with profitability calculations and financing.
FLEET MANAGEMENT
Rosenbauer offers full service, including:
- Guaranteed and predictable availability
- Maintenance and repair by experienced service technicians
- Remote diagnosis and remote maintenance
- Software updates
- Predictable costs
- Financing
SERVICE4FIRE
The Rosenbauer technical help desk, with service4fire, uses the most modern information technology and telematics solutions for remote diagnosis and remote maintenance.
During operation, service4fire records all of the processes in the emergency vehicle and the built-in components. Information about vehicle position, operation and condition is evaluated and can be accessed online. service4fire supports the administration of the whole fleet through notifications and reports.
Overview of main functions
- Information about the condition of the vehicle
- Remote diagnosis for efficient support from customer service
- Reporting when service is due
- Logging of vehicle usage
- Recording of vehicle position and movement
SERVICE STATIONARY FIRE PROTECTION
Rosenbauer offers a comprehensive portfolio of services beyond the planning and construction of stationary fire protection systems, including inspections, maintenance and repair. Thus, the functional efficiency and trouble-free operational readiness of your stationary fire protection system is ensured during operations, regardless of whether your system was just installed or has been in operation for years.
System maintenance and repair of
- Tunnel extinguishing systems
- Indoor extinguishing systems
- Turret extinguishing systems
- POLY systems
- Custom solutions
- Extinguishers
You can find additional information on the product page for stationary fire protection.
EMEREC – SERVICE & SUPPORT
EMEREC is the operational management system from Rosenbauer and supports emergency crews on location. Relevant information like fire protection plans, hazardous material data or car rescue sheets are called up directly from the mobile EMEREC tablet computer and shared with other operational units. As a result, all crews involved in the operation have the same level of information.
Rosenbauer is your competent on-call provider for all EMEREC services. The service team is your permanent central point of contact for everything from user questions to system support.
